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Hospital Resources



Crouse Hospital is pleased to provide patients, family members and visitors with a free, private Web-based service called CaringBridge to help you communicate with friends and family and to receive messages of support. It's easy to use – simply log on to to set up your personal, secure CaringBridge site.

Send an E-Card

Knowing someone cares is an important part of the healing process. Show your friend or loved one that you're think about them by sending a Crouse E-Card. Your message will be printed and hand-delivered by one of our thoughtful volunteers during normal business hours, Monday through Friday.

Meals and Beverages


The Clock Tower Café is located on the Memorial Unit, basement level, and is open 6:30 a.m. to 7 p.m. daily. Besides a changing daily menu of hot food items (including pizza during lunchtime hours), deli bar, and salad bar, you can also purchase "Simply to Go" pre-packaged sandwiches and snacks. 


Clock Tower Weekly Menu


Hot breakfast hours     6:30 - 10 a.m.
Hot meal hours 10:45 a.m. - 2 p.m. & 4 - 7 p.m.
Salad bar hours 10:45 a.m. - 7 p.m. (includes some hot foods)

JAZZMAN's Cafe & Bakery is located in the hospital's main lobby and serves a variety of gourmet coffees, assorted beverages and homemade baked goods. It is open 6:30 a.m. to 9:30 p.m. Monday through Friday, 8 a.m. to 2 p.m. on Saturday and is closed on Sundays and holidays. MasterCard/Visa accepted.


Vending machines are located outside the Clocktower Café and in the Intensive Care Unit (ICU) waiting area on 3 Irving.

Free Wireless Internet Access

Crouse Hospital is pleased to provide our patients, families and visitors with free wireless Internet service. Crouse Wi-Fi is available throughout the hospital.

Guest Business Center

One of Crouse Hospital’s most focused strategic objectives is improving the patient experience. That, of course, extends to their families and friends, which is why we provides a convenient space for guests to use computers while they’re at Crouse. Located on the first floor of the Memorial unit, down the hall from our Witting Surgical Center waiting area, the Crouse Guest Business Center features four workstations, two with PCs having Internet access and two that allow visitors to use their own devices on our wireless network.

Language Services

If you are hearing impaired or need a language interpreter, please let us know. Special TDD phones are available. Our TDD line is 315/470-7914. Interpretation services for non-English speaking patients are also available upon request.

Palliative Medicine

Crouse Hospital has an Ethics Council and a Palliative Medicine Service to assist and provide support when families and patients face difficult decisions regarding healthcare.

The Palliative Medicine Service team is available for consultation that provides information, education and a perspective about pain management, comfort care, end-of-life care, withdrawal of treatment/life support and/or grief counseling. Palliative Medicine consultations are available by dialing "0" for the hospital operator 24 hours a day.

Spiritual Care

Spiritual beliefs are an important part of the healing process. The Bob Maher Memorial Interfaith Chapel in the Rosamond Gifford Spiritual Care Center is located on the first floor of the West Tower and is always open. Catholic mass, prayer services and ecumenical worship times are offered as posted in the chapel. Chaplains can be reached thorough the hospital operator by dialing "0" for the hospital operator 24 hours a day.

The hospital's Spiritual Care TV Channel – #83 – is free and runs 24 hours a day with meditation tapes, local worship services and live broadcasts of services at Crouse Hospital.


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