We want to make your stay at Crouse Hospital as pleasant and convenient as possible — before you even step foot in the hospital. That’s why we’ve created an easy-to-use Patient Pre-registration feature that allows you to begin the admissions process from the comfort of home.
Whether you require medical care or not, Crouse Hospital encourages anyone over the age of 18 to consider talking to family or friends about their Advance Directives. Your verbal or written instructions specify what medical care you wish to receive, or abstain from receiving, should you become unable to make such decisions in the future.
During the Admissions process you will be asked to sign a consent-for-treatment form giving us permission to treat you.
Please also be prepared to let us know:
- Diet restrictions and preferences.
- Language interpretation and communication assistance needs.
- Religious or cultural preferences.
- Other special needs.
To help you prepare for your stay at Crouse, we’ve provided a list below of items you should and should not bring to the hospital.
- Your health insurance plan card.
- Your prescription insurance plan card.
- Personal identification (valid driver’s license, state identification card or passport).
- HMO/PPO referral forms (if required).
- Any outside medical records, X-ray films, or prior test results not taken at this hospital (if your physician has requested them).
- Written letter of authorization from your insurance carrier (if you are covered by worker’s compensation).
- A copy of your advance directive or living will.
- A list of all medications you are taking.
- Please bring only essential personal items, such as glasses, dentures, hearing aids, walker or wheelchair.
- Personal hygiene items — comb/brush, deodorant, toothpaste, toothbrush and other toiletries you may need.
- Clothing for your stay in the hospital and for your discharge.
- Reading and writing materials and other personal items you’ll want during your stay.
- If desired, cash to pay for newspapers, gift shop articles and other items (not more than $20 is recommended).
Patients are asked not to bring items of value to the hospital. If you lose something, please notify your nurse immediately and we will make every effort to help you find it. Please do not keep money or valuables in your room. If it is not possible for you to send those items home with a family member, you may call the Admitting Department at ext. 7361 and make arrangements for small items such as rings, cash or credit cards to be placed in a secure location until you are discharged. If you wear dentures or glasses, please pay special attention to where they are placed after removing them.
You may inquire about lost and found items by calling Security at ext. 7826.
For further assistance, please call Patient and Guest Relations at ext. 7087.
Crouse Hospital is pleased to provide patients, family members and visitors with CaringBridge, a free, private Web page to help you stay in touch with friends and family while you are in the hospital and to receive messages of support.
The Crouse Hospital Library can provide patients and their families with accurate, up-to-date information on illnesses and conditions, drugs, medical tests, self-help and community resources. The library is located on the 4th floor of the Marley Education Center, 765 Irving Ave. Please visit, call or email us and we will send you a packet of information that answers your health questions. Our goal is to help you be a fully informed participant in all of your healthcare decisions. This information does not imply a recommendation or advice – and please discuss the information provided with your physician.
Library hours: 8 a.m. to 4:30 p.m. weekdays