Crouse Health’s Patient and Guest Relations team is here to act as an advocate for you and your loved ones. At Crouse, we work hard to not just meet, but to exceed your expectations while you are in our care. If you have a concern or question – from quality of care, to hospital policies…
At Crouse Hospital, it is our pleasure to serve you. Your stay with us — and how you’re treated, the type of care you receive from our healthcare team and how satisfied you are with that care and treatment — are very important to us. Our highly qualified staff is available to assist you if…
What do I need to bring? Please bring the following to your appointment: Physician prescription, if you have one. Many physicians will send the prescription directly to Crouse Hospital. Photo ID Your insurance card Other information given to you by your physician (old exam images, medical reports or blood work results) If you are under…
Care Coordination is our quality commitment to you. Our team works with your physician, the healthcare team and your insurance company to make sure you receive the right care once you leave our hospital. We also provide psychosocial assessment and intervention for patients and families with social, psychological and/or environmental needs. These needs may be…