Crouse Health Online: Wellness is just a click away.
  |  Connect with Us: 
Text Size

Crouse Quality Analyst Earns Six Sigma 'Black Belt' Certification


Johanna Lefever 2012Congratulations to Crouse Hospital Quality Analyst Johanna LeFever, who has just earned her Certificate of Achievement in Lean Six Sigma Black Belt training from Villanova University.


This brings to six the number of Six Sigma ‘black belts’ at Crouse, reflecting our focus on quality, innovation and continuous improvement.  In addition to Johanna, our Black Belts include Michael Jorolemon, DO; Rachel Carey; Sarah Dawson; Lynette Johnson; and Karen Sigona.

Six Sigma is a business management strategy originally developed by the manufacturing industry in the early 1980s. It’s used in many industries, increasingly in healthcare, to improve quality by identifying and reducing causes of defects or errors, while minimizing variability and waste in processes. At Crouse, Six Sigma is used to address many common challenges, including patient safety, resource utilization and patient throughput.


With this training, Johanna is now qualified to lead projects to help improve the services and quality of care we provide to the community.


Training magazine: Crouse Benefits from Staff Training in Six Sigma

Cheryl Abrams
Crouse Hospital
Communications Department
Phone: 315/470-7123
Fax: 315/470-7232

Latest News

American College of Radiology (ACR) Designates Crouse Hospital as a Lung Cancer Screening Center
more >

Make an Online Donation Now

Your donation of any amount helps support Crouse services & programs in a meaningful way.
more >

Robotic Surgery at Crouse Hospital

Meet the surgeons who are changing the surgical experience in Central New York.

more >

Weight Loss Surgery

Is it right for you? Attend a free information seminar held twice monthly.
more >

Stroke 'Rescue' Therapies Available at Crouse 

Eric M. Deshaies, MD, was primary investigator for international stroke stent retrieval trial/study.


Quality at Crouse

See how Crouse Hospital strives to provide the best in patient care.
more >