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2011 Crouse Choice Awards


Choice Awards 2011 - News Size

Crouse Hospital held its 5th annual Crouse Choice Awards on Monday, April 11, at Syracuse Stage. The evening is set aside to honor those who were recognized during the previous year as being "Simply the Best" in a number of categories. The finalists include employees, physicians, volunteers and departments.


Kelley Clifford, health information management coding manager, and Thomas Dunn, financial analyst manager, served as emcees for the evening.


Entertainment during the evening was provided by various members of the Crouse Hospital family and students from the Celebrations Dance Center. Special thanks go to the Crouse Hospital Medical Staff; Mac Cowling and Judy Farrelly from Media Services; Nutritional Services; Zair Carella; and the STB Oversight Committee. Check out highlights from the festivities!


The finalists and winners (in teal bold) were:

Customer Service to Others – Clinical

Marianne Fricke, Physical Therapy
Gregg Rinaldi, Chemical Dependency
Susan Marturano, Medical Imaging

Customer Service to Others – Non Clinical

Cheri Richards, Security
Beth Brinkerhoff, Nutritional Services
Paulette Edwards, Environmental Services
Rosaria (Zair) Carella, Executive Administration
Joan Cady, Environmental Services

Inpatient Satisfaction — Overall

6 Memorial

7 Memorial
4 North Irving
4 South Irving
5 South Irving
Kienzle Maternity Center
6 South Irving

Volunteer Services

Gail Perrin and Mary Connor
Tim and Kathy Sweeney
Jan Sterling

Employee Satisfaction — Non Clinical

Executive Admin
Volunteer Services
Human Resources
Inpatient Surgical Administration

Cardiac Services Administration

Most Compassionate

Michelle LaPlatney, Environmental Services
Margaret Bottino, Medical Imaging
Denise Romancik, Labor and Delivery

Employee Satisfaction — Clinical

4 North Irving
Physician Assistants
HELP People
Critical Care Techs Physical Therapy
CNY Radiology Ultrasound
Sleep Center
Radiology CT Scan
CNY Prompt Care

Undivided Commitment to Quality Through Teamwork

Erin Bahamonde, ICU; Rita Curran, Emergency Dept;
Lorissa Plis, Janice Jorgensen, Cardiac Services
Elaine Bodah and Kimberly Jurenko, Anesthesia
Stephen Dlugolecki, Lois Wille, and Dr. Thomas Green, Radiology

Internal Customer Satisfaction — Most Improved

Financial Analysis
Educational Services
Pediatric RCC
Clinical Engineering (Bio-Med)
Commonwealth Place
ED Care Coordination
Management Engineering
Post Anesthesia Care Med Imaging-Interventional

Best Service to a Crouse Family Member

Kimberly Jurenko, Anesthesia
Eric Dunlap, Nutritional Services

Michael Clark, Engineering 

Community Service

Linda Donnelly, Clinical Nutritional Services

Marsha Krell, Chemical Dependency 

Denise Amidon, Finance/Payroll; Zair Carella, Executive Administration; Veronica Clanton, Business Office; Maureen Fauler, Nutritional Services; Denise Goble, Information Technology; Leesa Kelley, Communications; Deborah Montrond, Finance; Robyn Ouderkirk, Medical Imaging; Andrea Rachetta, Executive Administration; Darlene Sheets, Chemical Dependency Treatment Services; Jennie Sullivan, Women’s & Children’s Administration

Kathleen Miller-Murphy and Cynthia Brown, Educational Services; Deborah Montrond
and Lisa McNish, Finance; Richard Parker, Duplication & Distribution

Outpatient Satisfaction — Overall

Cardiac Cath
Physical Therapy - Liverpool

Recovery Care Center
CNY Physical Therapy
CNY Madison Irving Surgery Center
Physical Therapy East
Interventional Radiology
POB Surgery Center

Innovation and Creativity

Malcolm (Mac) Cowling, Media Services
Terra Hoyt and Mary McDowell, Chemical Dependency
Sheryl (Robyn) Ouderkirk and Deborah Rodgers, Medical Imaging
Elaine Hamilton, Perinatal 7 Irving
Toni Grant, Medical/Surgical

Lasting Impression

Deborah Neuman, Neonatology
Sharon Lundrigan, Neonatology
Sean Preston and Gerald Jovan, Valet; Samia Dwyer, Volunteer

Crouse Heroes

Dr. Timothy McCall; Christopher Scribner, Materials Management; Michael Fegley, Purchasing
Gabriella Davis, Perinatal 8 Irving and Shelyta Davis, Emergency Department
Layne Cutrone, Perinatal 8 Irving

Good Catch

Helen Youmell, Medical Imaging
Margaret Kadzo-Asaju and Romana Myla, Perinatal 7 Irving
Sylvia Avery and Michael Kent-Isaacs, 4 South 





Cheryl Abrams
Crouse Hospital
Communications Department
Phone: 315/470-7123
Fax: 315/470-7232

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