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Visitor Hours/Information


General Visiting Hours

Visiting hours in most patient-care units are 2 p.m. until 8:30 p.m. If you’re planning on staying past 8:30 p.m., please obtain special permission from the charge nurse on the floor.

Adult Intensive Care Unit (ICU)

Visiting Hours:
11 a.m. to 2 p.m.
4 p.m. to 8 p.m.

We request that visitors in the ICU limit themselves to two at the patient’s bedside at any one time.

Baker Neonatal Intensive Care Unit (NICU)

Parents may visit at any time with the exception of shift change times, which occur 7 to 7:30 a.m.; 3 to 3:30 p.m.; 7 to 7:30 p.m. and 11 to 11:30 p.m.

Visitation Policy During Flu Season

As a result of the prevalence of seasonal flu and the H1N1 virus in our community, Crouse Hospital has implemented the following visitation guidelines, which are in place until further notice:
  • Visiting hours are noon to 8 p.m.
  • Patients may have up to two visitors PER DAY. They must be the same two visitors per day. (Some exceptions apply; please ask at the Irving Ave. lobby information desk.)
  • Visitors must be age 18 years or older.
  • If you feel sick, please wait to visit the hospital until you are better.

Hand Washing

As a visitor, you can help prevent the spread of germs by washing your hands before and after visiting. Hand washing stations are located at the entrance to all patient rooms and in many other areas of the hospital. For the safety of our patients and staff, we request that visitors with a cold, the flu, or other contagious illness or symptoms delay their visit until they are well.

No Smoking Policy

Crouse Hospital is a totally smoke-free environment – inside and out. For the health of our patients, visitors and employees, smoking is not permitted inside our facilities or within 100 feet of any hospital-owned property. Thank you for your understanding.


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