Discover a career in nursing. At Crouse.
  |  Connect with Us: 
large
med
small
Text Size
 

Patient Complaints

 

While we strive to provide you with the best patient care and quality service, if you have been disappointed during your stay at Crouse, please let us know why.


You have the right to express complaints about your care and services, and to have the hospital investigate such complaints. To voice a complaint or concern, please call Patient and Guest Relations at 315/470-7087. If you request, we will provide you or your designee a written response indicating the findings of the investigation. If you are not satisfied with Crouse Hospital's response, you may contact DNV Healthcare.

New York State Department of Health
Centralized Hospital Intake Program
433 River Street 6th Floor
Troy, New York 12180
800-804-5447
You may also contact

OF INTEREST:
 

Latest News

American College of Radiology (ACR) Designates Crouse Hospital as a Lung Cancer Screening Center
more >

Make an Online Donation Now

Your donation of any amount helps support Crouse services & programs in a meaningful way.
more >

Robotic Surgery at Crouse Hospital

Meet the surgeons who are changing the surgical experience in Central New York.

more >

Weight Loss Surgery

Is it right for you? Attend a free information seminar held twice monthly.
more >

Stroke 'Rescue' Therapies Available at Crouse 

Eric M. Deshaies, MD, was primary investigator for international stroke stent retrieval trial/study.

more>

Quality at Crouse

See how Crouse Hospital strives to provide the best in patient care.
more >