Care Coordination is our quality commitment to you. Our team works with your physician, the healthcare team and your insurance company to make sure you receive the right care once you leave our hospital. We also provide psychosocial assessment and intervention for patients and families with social, psychological and/or environmental needs. These needs may be related to future or current admission, diagnosis, medical treatment and discharge.
Your medical team will work with you so you may leave the hospital as quickly as possible, but only when leaving will be more beneficial to you than continuing your stay. Our Care Coordination Services staff starts to plan for your discharge almost as soon as you arrive. You and your family will meet with a social worker who will help you plan for your transition from hospital to home, or to other facilities as needed.
Once admitted you will be given an identification bracelet with your name and Crouse Hospital medical record number. For your safety, please do not remove the bracelet until you are discharged from the hospital.
The trained staff of our Palliative Medicine is available to help meet the needs of patients and families with an experienced, compassionate multidisciplinary team that includes specially trained physicians, nurse practitioners, social workers, chaplains, volunteers and ethicists. Patients, family members, physicians and hospital staff may request a consultation by calling 315/470-7111 to page a Palliative Medicine team member.
Valuable or Lost Items
If you lose something during your stay in the hospital, please notify your nurse immediately and we will make every effort to help you find it. You may inquire about lost and found items by calling Security at 315/470-7826. For further assistance, please call Patient and Guest Relations at 315/470-7087.