Title: Thank you staff for all you do, for putting your patient's first! It really makes all the difference!
From Name: Roxanne S.
(ex: Cheryl A.)
Description: (Use SHIFT-RETURN for line breaks)
We received this compliment recently through the Your Crouse Story section of our website. We appreciate when our patients, families and visitors take the time to let us know about their experience at Crouse, and each comment is reviewed by our Patient and Guest Relation Director. We do share any message submitted with the staff who may have been mentioned.
Compliment: (Use SHIFT-RETURN for line breaks)
Recently my father, Arnold Palmer, had surgery at Crouse, he was admitted on July 20th under the care of Dr. Sauer. Both my sister and I are in the healthcare field and were so impressed with the care that Crouse gave. From the nurse on Admission, to the nurses, secretaries, respiratory therapists, aides, and staff on 5S. It was a reassuring experience at a time when we were all very worried. I'm sure that at times my dad wasn't the easiest patient to take care of, but they never made us feel like we were bothering them in anyway and were always willing to go out of there way to help. We were also impressed with the cleanliness of the facility! Thank you staff for all you do, for putting your patient's first! It really makes all the difference!