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NICU Services


NICU Medical Services

The tiny patients cared for in Crouse's Baker NICU range from birth to six months of age. We provide a wide range of medical services to help your baby develop and grow properly.

Child Development

When your baby is ready to be discharged, our NICU staff will review all appointments, feedings, medications and any other concerns. Often NICU patients will return to Crouse Hospital for a developmental follow-up six months after your due date to ensure that your child is healthy. After this check-up, your baby’s health and progress will be discussed with you, and a report of the clinical results will be sent to your baby’s physician. Many of the following procedures will be discussed before and after your baby leaves the NICU. Please feel free to ask your infant’s physicians, nurses or staff for further information.

Blood Transfusions

If your baby requires a blood transfusion, your infant’s doctor or Neonatal Nurse Practitioner (NNP) will speak with you to obtain permission for the transfusion. An information sheet “A Word About Blood Transfusions” is available to help you understand this procedure.

Eye Exams

An eye exam will be scheduled for babies born more than two months early to ensure that their eyes develop normally. To continue close monitoring, follow-up eye exams are often necessary. The results of the eye exam will be provided in writing at your infant’s bedside as well as in person or by phone on the day of your baby’s exam.

Hearing Exams

Prior to discharge, your baby will have his or her hearing screened (Crouse was the first hospital in New York State to offer infant hearing screening). Results will be provided at your infant’s bedside.


A Hepatitis B vaccine is recommended at birth for all infants, even those who are full-term. If your infant is born early, however, this vaccine may be delayed until the infant is one month of age or prior to discharge if he or she is less than one month old. Routine two-month immunizations will also be discussed.

Infant CPR

Infant CPR classes are routinely offered to all families who have a baby in the NICU. Due to limited space, we encourage families to sign up for a class.


NICU Support Services

Hospital and Local Resources

When visiting your baby in the NICU, you may want or need to take advantage of some of the hospital’s resources and/or local services. If you need further assistance, please contact our Patient and Guest Relations staff at 315/470-7087.


Additionally, Crouse partners with the nearby Ronald McDonald House of CNY, as many of our NICU families take advantage of the hospitality and services offered there. For more information call 315/476-1027.

Discharge Planning

As discharge approaches we will ask you to provide:

  • The name of your infant’s physician
  • An appropriate car seat (please see your infant’s nurse)
  • WIC paperwork, if applicable
  • Circumcision permit signed, if applicable
  • An outfit for professional pictures, if wanted

Pastoral Counseling

Any family wishing for prayer, spiritual guidance, or a baptism may request this from the infant’s bedside nurse or charge nurse. Chaplains representing Protestant, Catholic and Jewish faiths can assist you during your baby’s hospitalization. Bereavement counseling is also available for families whose infant does not survive. Please call 315/470-7615 for more information on this service.

Bereavement Services

Bereavement Services (formerly Resolve Through Sharing) is a program of the Central New York Perinatal Center designed to support parents and families who have experienced the loss of a baby, whether due to an ectopic pregnancy, miscarriage, therapeutic termination, stillbirth or neonatal death.


Grieving is a normal response to the death of a loved one. When a baby dies, the family may also mourn the loss of their hopes and dreams, and of their lifetime with that child. Caring, supportive hospital staff can help a family through the initial shock and crisis in an effort to adjust to life without your baby.

For more information about bereavement services, please contact Janet Press, RNC, MSN, CT, Perinatal Bereavement Services Coordinator, at 315/470-7372. 

NICU Graduates Reunion

The loving bond that forms between our team and our patients and their families is on full display each year during our NICU Graduates Reunion. This popular event attracts more than 400 former "preemies" and their families, who come back to Crouse to thank the nurses and doctors who cared for them during their first few weeks and months. 


Hockey Classic Raises Funds for NICU

3rd annual Pride Cup event Feb. 2 helps area's tiniest patients.
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Where Miracles Happen

Crouse cares for the tiniest of patients.

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Technology and Compassion

Leading the region in neonatal care.
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Spiritual Care

Being in a hospital can be unsettling for patients and family. Our Chaplains are ready to assist you.

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Grateful Patient

Thank a physician, nurse or staff member with a donation to the Crouse Health Foundation.

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