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About Us


The Walter R. G. Baker Neonatal Intensive Care Unit (NICU) is located on the ninth floor of the hospital's Irving unit. As you enter the NICU, you may find yourself in a place that is different from anywhere you've ever been. The unfamiliar sights and sounds of high-tech medical equipment may be overwhelming. Both you and your baby are experiencing a new world for the first time — together.

To help you through this journey, Crouse's NICU team - the most experienced in the region - is committed to providing care specific to the needs of you and your baby. So, while we work tirelessly to ensure that your newborn grows and develops properly, you'll be able to witness his or her young life unfold right before your eyes. In stages, you will be able to hold your baby, feed your baby and be a partner in the care of your baby, right in the NICU.

Our state-of-the-art facility houses 57-beds (isolettes), where we treat more than 900 critically ill and premature infants each year. Here, in a nurturing environment, our fragile patients receive the personalized care that allows them to thrive.

Who We Serve

New York State Regional Perinatal Center

Crouse Hospital is the Regional Perinatal Center for the Central New York region. As a designated Regional Perinatal Center, Crouse is dedicated to working with the New York State Department of Health and our 19 affiliate hospitals to continuously promote healthy outcomes for women and children within the 15 different counties we serve. The region spans from St. Lawrence County in the northern part of the state, to Broome and Tioga counties in the southern tier.

Even if you don't live in Syracuse, you can still receive the exceptional care offered by the Crouse Hospital NICU. An average of 70% of our neonates are born at Crouse, but approximately 30% of NICU babies are transported by the Crouse NICU team from our affiliated birthing hospitals throughout the region.


In New York State, hospitals providing maternity services are designated by one of four levels based on the ability to provide care for pregnant women and newborns. Crouse Hospital is designated as a Level IV hospital.

  • Level I - Low risk mothers and newborns
  • Level II - Moderate risk mothers and newborns (must have a "special care" nursery)
  • Level III - High risk mothers and newborns (must have sub-specialty care/neonatal intensive care nursery "NICU")
  • Level IV - Regional Perinatal Center (RPC) - Highest risk mothers and newborns. Provides consultation and support, the highest available technology for diagnosis and treatment of sick mothers and newborns, maternal and newborn transport, education and quality of care in affiliated hospitals.

Central New York Regional Perinatal Center

The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women and children by ensuring that high-risk mothers and their infants have timely access to a continuum of specialized care.


To learn more about the programs and services of the Central New York Regional Perinatal Program/Center, please contact one of the Regional Perinatal Nurse Coordinators for the Central New York Region:

  • Janet N. Press, RNC,BSN,CT, the Perinatal/Obstetrical Coordinator and its Perinatal Bereavement Services Coordinator: 315/470-7372.
  • Lynn Givas, RN, Perinatal/Neonatal Coordinator: 315/470-7687.

Transport/Reverse Transfer Services

Our Transport Team, including specially trained neonatal nurse practitioners, respiratory therapists, and occasionally a physician or a nurse practitioner, will provide the safe transport of your newborn to and from Crouse Hospital from an outlying hospital.

Meet Our Specialists

While the services we provide give us our name, our devoted staff gives us our reputation. Their neonatal expertise, combined with their passion for newborn medicine, make them the best care providers for your baby.

Neonatalogist – A pediatrician with advanced training in the care of sick newborns and premature infants. A neonatologist is always in house 24 hours a day, 7 days a week. The expert neonatologists of Neonatal Associates of CNY, each nationally recognized in their field, include:

  • Steven Gross, MD - Medical Director
  • Becky Barnett, MD
  • Ellen Bifano, MD
  • Michelle Bode, MD
  • Boura'a Bou Aram, MD
  • Tom Curran, MD
  • Bonnie Marr, MD
  • Beverly Roy, MD

Neonatal Nurse Practitioner (NNP) – A registered nurse (RN) who has received special training to care for infants in the neonatal intensive care unit, under the direction of a neonatologist. A NNP is always in house 24 hours a day, seven days a week. 

Neonatal Clinical Nurse Specialist – An RN who has advanced education and knowledge in neonatology. As the educational coordinator for staff and families, he or she develops ongoing projects that help the nursing staff, families and infants in the NICU.

Neonatal Nurse Manager – The nurse responsible for overall unit operations.

Neonatal Clinical Supervisor – A professional nurse who supervises staff, plans, coordinates and oversees the daily operation of the NICU.

Neonatal Charge Nurse – An RN responsible for shift-to-shift activities of the unit.

Neonatal Staff Nurse – An RN who has been specially trained to care for babies in the neonatal intensive care unit.

Pediatric Residents, Nursing Students, Respiratory Students – As a teaching hospital, Crouse supports the education of physicians, nurses and respiratory therapists.

Physician Assistant (PA) – A healthcare provider who has received special training to care for infants in the neonatal intensive care unit, under the direction of a neonatologist.

Respiratory Therapist – A registered therapist (RT) trained to assist in the operation of respirators and other forms of respiratory support.

Social Worker – A professional with special training who helps families cope with their infant's hospitalization, while helping them make necessary housing, transportation and financial arrangements. Our social workers, who are part of the Care Coordination Department, also assist with discharge plans.

Developmental Specialist – A professional with training in the development of infants. This specialist will evaluate your baby in the NICU developmental follow-up clinic, and is available to answer any questions you may have.

Lactation Consultant – A person with specialized interest and training in assisting mothers with breastfeeding.

Health Care Coordinator (HUC) – Staff members who are available to greet families and help provide general information as well as labels for breastfeeding mothers.

Hospital Chaplain – Chaplains representing Protestant, Catholic and Jewish faiths can assist you during your infant's hospitalization.


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