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Delivering At Crouse


Arriving at Crouse

The big day has finally arrived! Make your Crouse birth experience as uncomplicated and as memorable as possible

When your doctor tells you to come to the hospital, you can park in the Crouse Hospital garage and enter through the main entrance on Irving Ave. or, if able, walk through the tunnel under Irving Ave. to Elevators “B.” For your convenience, parking garage fees are discounted on the day of admission and waived on the morning of discharge.

If you prefer, Valet Parking Service is available at the Irving entrance Monday through Friday, 6 a.m. to 8:30 p.m. (parking garage fees still apply).

In an extreme emergency, enter through the Emergency Department, just past the hospital’s main entrance.

Once inside the hospital, go directly to the Kienzle Family Maternity Center on the eighth floor of the Irving Unit. To help save time, it is helpful if you have completed your pre-admission paperwork ahead of time. If you have any questions about this, ask your doctor or call the hospital’s Pre-Registration Office at 315/470-7873 Monday through Friday, 8 a.m. to 3 p.m.

What to Bring

When you’re ready to go to the hospital, it is helpful to have your suitcase packed and ready ahead of time. Print this checklist  to guide you in packing so you don’t forget a thing!


We want to make your stay, as well as visiting by family and friends, as enjoyable as possible. Check here for a list of local hotels, restaurants and other services.

Visiting Hours

At Crouse Hospital, we want to make your birthing experience a memorable one. That can include visits by your spouse/significant other, other children, family and friends. Please help us create a joyful yet calm and welcoming environment for all.

8 Irving – During Labor & Delivery

Within the birthing environment, we strive to protect each family’s right to privacy, safety and confidentiality. To assist us, we discourage visiting during the labor and birth process, except for the mother’s identified support “team” of designated coaches.

Visitors waiting for a birth will be asked to wait on 7 Irving from 7 a.m. – 8:30 p.m. Between the hours of 8:30 p.m. and 7 a.m., visitors will be asked to wait in the waiting area on 1 Memorial. Only grandparents will be allowed to visit on the unit during these hours. There is NO visiting on the 7 Irving Maternity Floor after 8:30 p.m., as the Family Waiting Room will be closed at this time. After 8:30 p.m. members of a mother’s labor support “team” must sign in with the hospital Security Department in order to remain in labor and delivery.

8 Irving – Children Visiting

Children of the patient will be allowed a short visit at the request of the mother and only under the supervision of another adult. We do not allow any other children on the unit. If parents wish to have their older children present for the birth, they must attend the Sibling at Birth Orientation Class. To register for the class, call 315/470-5716.

7 Irving – General Visiting Hours

Friends and family may visit during general visiting hours, 8 a.m. – 8:30 p.m. Please limit visitors to two at a time and keep visits short to respect the new family’s need for rest. Visiting hours end promptly at 8:30 p.m. except for one adult — either the newborn’s father or one designated family member — aged 18 or older.

Overnight Rooming-In

If our patient volume allows, and you wish to “room in” with your new baby and mom, one adult age 18 or older (may be Dad or one other designated family member) may use the available bed in the room to assist with providing care and support to the new mom and baby. The role of this person is to bond with and participate in the care of the baby in order to ease the transition to home.

7 Irving – Sibling Visiting

We do not have overnight accommodations for children and ask that you make arrangements for childcare prior to your admission.




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