Random acts of kindness often go unnoticed. In the case of Marie Hinds of Syracuse, her pleasant nature, good deeds and kindness towards others while on the job were spotlighted when she was presented with Crouse Hospital’s 2009 Joan Fernbach Kingson Award.
Crouse President and CEO Paul Kronenberg, MD, and Dr. Eric Kingson, professor of Social Work and Public Administration and CPR Senior Research Associate at Syracuse University, presented the award on May 5. The annual cash prize is made possible by the family and friends of former Crouse Hospital patient Joan Fernbach Kingson, a nurse and educator who passed away in 2001. Eric Kingson was her husband and is the author of Lessons from Joan, Living and Loving with Cancer, a Husband’s Story.
The first Kingson Award was presented in 2005. Service or technical workers at the hospital are nominated by their peers and then selected by a committee for their involvement in the patient care process that gives vivid expression to the values of care that the late Mrs. Kingson was committed to in her work with children and families. Those values include treating each patient as an individual; respecting the social, emotional, intellectual, spiritual, and physical needs of others; and welcoming families, especially the young, into the caring process.
Hinds works in the Nutritional Services department at Crouse, where she delivers dinners to patients on four floors of the hospital during her 4 to 8 p.m. shift seven days a week. “Marie has a genuine love for what she does here at Crouse Hospital. She focuses solely on the patient and their family, with the goal of providing the best customer service possible. With a smiling face and positive attitude, she models the Crouse values and works to bring out the best in co-workers. In fact, this person is always looking to improve their own performance, help train new colleagues and recruit like-minded individuals to come to Crouse and join the Nutritional Services team,” said Kronenberg during the presentation ceremony.