Crouse Hospital is the first Central New York hospital to list prices for its most common medical procedures on its website. The hospital has just posted a new section that can be accessed at crouse.org/prices.
Estimated average prices for more than 300 medical procedures and tests are included on the site that is broken down by inpatient and outpatient procedures, OB procedures, robotic surgery procedures and medical and other surgical procedures.
“Healthcare today can be confusing and complicated,” says Crouse Chief Financial Officer Kelli Harris. “At Crouse, we try to make it as easy as possible to navigate the healthcare system, and that includes being transparent and informing our patients and our community about the cost of medical services we provide.”
Along with the estimated average price for the most commonly performed procedures or tests, the site also contains a list of frequently asked questions, as well as the total number of a particular procedure or test done at Crouse in the previous year.
Other information provided online includes the average age of the patients who received the test or procedure along with the average amount paid by Medicare, Medicaid and other patient insurances. A link to additional information about that particular procedure or test is also included.
Harris emphasizes that prices listed on the website may vary based on pre-existing health conditions, severity of illness, and the actual procedure performed. In addition, prices listed do not include physician fees, which are typically billed separately by individual providers and not the hospital. Examples include charges from a surgeon, anesthesiologist or radiologist, says Harris, who encourages patients and consumers to contact their insurance provider to help determine what their actual out-of-pocket payments may be.
“One of our Crouse values is open and honest communication,” says Harris. “This is another step in sharing information about the payment process in healthcare.” Harris adds that patients should also research the quality of care provided at a particular hospital, as that that does not always correlate with pricing.
Numerous online resources that contain information about hospital quality exist, but Harris recommends Hospital Compare, the official federal government site for Medicare. Hospital Compare is a consumer-oriented website that provides information on how well hospitals provide recommended care to their patients.
Hospital Compare information can help consumers make informed decisions about healthcare options. The site allows consumers to select multiple hospitals and directly compare performance measure information related to heart attack, heart failure, pneumonia, surgery and other conditions. Consumers are also encouraged to visit the quality section of the Crouse website at crouse.org/quality.
Prices listed on the Crouse website are current as of June 2014. Information will be updated annually. Recent pricing changes, however, may not be reflected. The hospital welcomes patient and consumer questions regarding online pricing at firstname.lastname@example.org.
View Crouse Hospital Prices Online