Each May, during Employee Recognition Week, one employee is honored with the Joan Fernbach Kingson Award, established in memory of former Crouse Hospital patient Joan Fernbach Kingson, a nurse and educator who passed away in 2001. This morning, Crouse President and CEO Paul Kronenberg, MD, announced the 2012 honoree before many of her colleagues: Paula Knaub, a member of the hospital's Chemical Dependency Treatment Services team who is a Patient Access Representative at Commonwealth Place.
The family and friends of Mrs. Kingson established this award in her memory to recognize a Crouse Hospital service or technical worker whose special interactions with patients and families give vivid expression to the values of care which Mrs. Kingson was committed to in her work with children and families. Those values include treating each patient as an individual; respecting the social, emotional, intellectual, spiritual and physical needs of others, and welcoming families, especially the young, into the caring process.
Employees are invited to submit nominations for the award, and a team of employees selects the annual winner. In keeping with the tradition of a surprise announcement, Dr. Kronenberg read from the nomination form: "The strong work ethic and dedication to Crouse drives this person to provide the best service possible to our patients, their families, fellow staff members and partner agencies. Always willing to help others in need, our winner is a problem solver with a “take charge” but comforting demeanor. Patients are always greeted with a warm smile and engaged in conversation that helps put them at ease. And Commonwealth colleagues describe this individual as “a good friend.” Our recipient never says “it’s not my job,” and her organizational skills have greatly benefitted Commonwealth Place. Combined with her strong family values, she always gets the job done, and done well, whether it’s reuniting a homeless patient with her personal belongings or organizing the donations in the clothes closet."
Paula was, indeed, surprised and accepted her award with poise and grace, stating that "it's been a pleasure to work at Crouse Hospital for 22 years and a privilege to serve." The selection team was unaware that Paula will retire at the end of May. Dr. Eric Kingson thanked Paula for her contributions to Crouse in a manner that honors his late wife's spirit. In addition to a framed award certificate and a cash prize of $500, Paula received an autographed copy of Dr. Kingson's book, Lessons from Joan: Living And Loving With Cancer, a Husband's Story.
The 2012 Kingson Award selection committee members include Joan Cady, Environmental Services; Bob Connelly, Spiritual Care; Mary Ellen Crolick, Nurse Practitioners; Rev. Kate Day, Spiritual Care; Sue O’Reilly, Dietitians; Robyn Ouderkirk, Medical Imaging; Nancy Williams (Chair), Patient and Guest Relations (all in the photo); and 2005 Kingson Award winner Helen Bain, ICU.
Previous Kingson Award Winners
4 South Irving