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Crouse Health Resources

 Simply Well - Resources

A number of health resources exist within Crouse Hospital to help you on your journey to become simply well.

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Human Resources

Our HR staff assists employees with all benefits including health, medical, dental, life and disability insurances. Employees are encouraged to speak to a human resources representative before medical services are rendered that involves more than a routine office visit.
Location: 8 Memorial, Human Resources

Contact: Main HR contact number is 470-7521. Contact Myra Seikaly for benefits information at 470-7524.
Forms: Various employee forms are available here or in Human Resources.


For new employees, benefits are available the first of the month following 90 days of employment if signed up for within ten days of new employee orientation. Employees can add or modify health benefit elections during the hospital’s annual open enrollment period. To check flex account information or to view a list of preferred providers, contact our health insurance administrator, POMCO Group.

Contact: 1-866-578-8199 or visit the POMCO Group website.

Employee Health Services


Located on 8 Memorial, the Employee Health team strives to meet the needs of the hospital’s 2,700 employees by providing a full range of occupational health services; offering episodic primary care for employee convenience; actively managing most Workers’ Compensation claims; and educating staff to decrease needlestick/sharps injuries and increase ergonomic awareness by all departments.

Employee Health provides a variety of services that include:

  • Pre-employment drug testing
  • Pre-placement examinations
  • Facilitation of Job Matching Evaluations
  • Annual Health Assessments
  • Immunizations
  • Wellness counseling and health-related resource information
  • Health Risk Appraisals
  • Facilitation of specialty care for Worker’s Compensation
  • Evaluation, diagnosis, and treatment of routine illness
  • Processing of incident reports
  • Evaluation and treatment of work-related injury and illness
  • Ergonomic referrals
  • Initiation of workers’ compensation claims & case management
  • Blood/Body Fluid exposure follow-up
  • PPD Mantoux skin testing
  • Respirator fit testing
  • Medical surveillance for staff who handle hazardous materials including chemotherapy
Location: 8 Memorial
Days: Monday through Friday
Time: 6:30 a.m. to 4 p.m.
Contact: 470-7424



Crouse Employee Pharmacy

The Crouse Hospital Pharmacy strives to meet the prescription drug and over-the-counter pharmacy needs of the hospital’s 2,700 employees and their dependents; volunteers; and retirees. Since the Employee Pharmacy sells medications to these groups at cost, savings can be significant when compared to purchasing at a retail pharmacy. Before filling a script, it’s best to check pricing with Employee Pharmacy staff first, particularly if you are not covered by the POMCO Group plan.

Employee Pharmacy Payroll Deduction Form

Location: Memorial Basement Level
Days: Monday through Friday (closed the six major holidays in the year)
Time: 7 a.m. to 4 p.m.
Location: Memorial Basement Level
Contact: 470-7520 (phone); 470-7976 (fax) or email

HelpPeople Employee Assistance Program


HelpPeople’s Employee Assistance Program (EAP) exists to provide individuals with help when personal problems affect their well-being or work performance. The program espouses a comprehensive, early-intervention policy and, when necessary, referrals to the most cost-effective, least restrictive resources available in the community.
Days: By Appointment/Online
Time: 8:30 a.m. to 5 p.m./Anytime
Location: 600 W.Genesee St., Suite 325
Contact: Andy Ohstrom at 470-7446
Cost: Free – Crouse employee benefit. Call Human Resources or HelpPeople for details.  

Crouse Library

For physicians, office staff, healthcare professionals, all other employees and the community at large, including patients, Crouse Hospital’s Library supports the ability to locate, understand and use health information.

Location: Marley Education Center, 4th floor
Days: Monday through Saturday
Time: 7:30 a.m. to 6 p.m.; 1 to 5 p.m. Saturdays.
Contact: Ellen Owens at 470-7380

Internist Associates of Central New York

Internist Associates of Central New York, one of the largest internal medicine/primary care practices in the region, has served the Syracuse area for over 50 years, beginning with the goal of providing the highest quality patient care in a courteous, professional and efficient manner. Today, the practice carries on that tradition with a friendly and knowledgeable staff that will work to meet all of your medical needs. The main office is located in the CNY Medical Center. Additional services at the Syracuse location include an on-site radiology department, full service laboratory and diabetes education. The practice also operates a satellite office in the Manlius Health Care Center, which houses three primary care physicians, one nurse practitioner and a patient service center for lab specimen collection.

Syracuse Office

CNY Medical Center

739 Irving Ave., Suite 200

Syracuse NY 13210

Phone: 315/479-5070

Fax: 315/701-2525


Manlius Office
102 West Seneca St.
Suite 100
Manlius, NY 13104
Phone: 315/682-6600
Fax: 315/682-0570

Internist Associates Clinical Laboratories
CNY Medical Building
739 Irving Avenue Suite 350
Syracuse, NY 13210
Phone: 701-2535; Fax: 701-2527
Hours: Monday - Friday 7:30 a.m. – 5 p.m.

600 E. Genesee Street, Suite 131
Syracuse, NY 13202
Phone: 234-7331; Fax: 234-7380
Hours: Monday - Friday 7:30 a.m. – 5 p.m.

102 West Seneca Street, Suite 100
Manlius, NY 13104
Phone: 682-6600; Fax: 682-0570
Hours: Monday - Friday 8 a.m. – 5 p.m.

8100 Oswego Road, Suite 104
Liverpool, NY 13090
Phone: 622-9950; Fax: 622-9952
Hours: Monday - Friday 7:30 a.m. – 5 p.m.

5800 Heritage Landing Drive, Suite F
East Syracuse, NY 13057
Phone: 579-0200; Fax: 579-0196
Hours: Monday 8:30 a.m. - 7:00 p.m.
Tuesday - Friday 8:30a.m. - 5:00 p.m.

Breast Health Center

The Breast Health Center at Crouse Hospital was the first area program to be designated a Breast Imaging Center of Excellence by the American College of Radiology. We offer the latest in digital mammography, image-guided biopsy, breast ultrasound, computer aided detection of malignancy and breast MRI with computer-aided detection. Our comprehensive breast imaging program combines the leadership and expertise of Medical Director Stephen Montgomery, MD – the most experienced breast radiologist in Syracuse – with a team of mammography technologists and certified breast health nurse navigators to provide prompt, accurate screenings combined with individualized comfort, compassion and emotional support.

Our certified breast patient health nurse navigators promote breast health by conducting free clinical breast exams and advising women about self-breast exams. They also provide clinical assistance during various procedures in the center, as well as individualized comfort and support. What’s more, they serve as a liaison between our patients and other departments within the hospital that may be involved with a woman’s breast care and treatment, such as surgical and oncology services.

Make Your Mammogram Appointment Now
Pink Therapy Monthly Breast Cancer Support Group

Location/Hours: CNY Medical Building, 739 Irving Ave., Syracuse (directly across the street from Crouse Hospital).

Contact: 315/470-5880

Chemical Dependency Treatment Services

When there is help, there is hope. Chemical dependency is not a weakness or a character flaw. It’s a disease – one not so different from diabetes or a heart condition. An estimated 22 million Americans suffer from chemical dependency or substance abuse. If you’re one of them, you’re not alone. Your disease can be treated through the comprehensive inpatient and outpatient programs offered by Crouse Hospital's Chemical Dependency Treatment Services.

Crouse Hospital operates the region’s most comprehensive substance abuse treatment programs providing more than 160,000 patient visits annually. The service provides a number of unique treatment programs for patients with special needs. Outpatient, inpatient (including the only hospital-based detoxification unit in Central New York) and residential services are accredited by OASAS, DNV and the Joint Commission. The service also operates the only opioid treatment program in the region.

Our Chemical Dependency Treatment Services has three locations to serve your specific needs:
Crouse Hospital – detoxification services
Commonwealth Place – residential programs
410 S. Crouse Ave. – outpatient programs
For general inquiries and more information, call 470-8304 or 1/800-727-6873.

Physical Rehabilitation

Physical Rehabilitation services include physical therapy, occupational therapy, hand therapy and speech therapy. Our rehabilitation staff are certified, university-trained specialists who work with other members of the healthcare team. to develop plans to meet each individual’s specific needs. Services are offered in the hospital and at three convenient outpatient locations.

Contact: Lisa Miles, Physical Rehabilitation Office Administrator, at 470-7574

Locations: CNY Medical Center 470-7531; Dewitt 449-0239; Liverpool 451-1270. 

The amount and quality of sleep you get each night can greatly affect your overall health and performance at work. Crouse Hospital’s six-bed, AASM-accredited Sleep Center provides the latest in diagnosis and treatment for a full range of adult sleep disorders and conditions.

For information or to schedule an appointment, call 470-7440.


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