We take quality seriously, which is why Crouse Hospital partners with other third-party agencies to help provide a consistent way to measure healthcare quality. Nationally, Crouse is a supporter of the Healthcare Quality Alliance (HQA), a coalition of providers, consumer and employer advocate groups and government agencies, who collaborated to create the Hospital Compare Web site.
Crouse was the first Central New York hospital (and to this date, the only Syracuse hospital) to participate in The Leapfrog Group’s patient safety initiative. Leapfrog tracks hospital performance in these areas: computer physician order entry progress, level of care provided in the Intensive Care Unit (ICU), frequency in performing a number of high-risk treatments (such as high-risk deliveries) and progress in putting in place measures to reduce preventable mistakes.
Many organizations are interested in monitoring the quality of care provided by hospitals and medical groups, including federal and state agencies, employer coalitions and health plans. They use this information to ensure that patients receive care that is safe and effective. At Crouse Hospital, our quality efforts are overseen by the Board of Directors' Quality Improvement Committee. Our quality is also monitored and reported by state and federal agencies including the New York State Department of Health, the Centers for Medicare and Medicaid Services (CMS) and DNV Healthcare (Det Norske Veritas), a leading national healthcare accrediting organization.