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Quality Awards and Designations

2014

 

Get With the Guidelines Gold Plus Award: Stroke Care

American Heart/Stroke Associations

For Crouse’s continuing commitment and success in implementing high standards of care for stroke patients according to evidence-based guidelines.

2014-GWTG-Stroke-thumb2
   

CNY Best Award for Training and Performance 
American Society Training and Development
For Crouse’s innovative partnership and collaborative with Emergency Medical Teams using Lean Six Sigma concepts to improve patient care.

 

CNY Best Logo 2014 - thumb
   

Excellus BlueCross BlueShield Recognizes Crouse Quality Care
Excellus BlueCross BlueShield
For Crouse’s highest overall performance and greatest improvement in our combined process and surgical care improvement project.

Excellus thumb
   
Get With the Guidelines Silver Award: Heart Failure
American Heart Association
For Crouse’s ongoing commitment and success in implementing high-quality care for heart failure patients, according to nationally established evidence-based guidelines. Crouse is the first hospital in New York State with dual chest pain and heart failure accreditation.
GWTG HFail2014

 

2013

 

Get With the Guidelines Gold Plus Award: Stroke Care

American Heart/Stroke Associations

For Crouse’s commitment and success in implementing high standards of care for stroke patients according to evidence-based guidelines.

GWTG Strokethumb2013
   

ISO 9001 Quality Certification

DNV Certification Inc.

For compliance in establishing policies, processes and procedures that promote consistent, high-quality service across all areas of the organization.

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Bariatric Surgery Center of Excellence Accreditation

Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program of the American College of Surgeons

For demonstrated commitment to the highest quality care for bariatric (weight loss) patients and for providing comprehensive resources to address the entire spectrum of care and needs of patients before, during and after surgery.

Bariatric logo thumb2013

 

2012

Get With the Guidelines Gold Plus Award: Stroke Care

American Heart Association/American Stroke Association

For Crouse’s ongoing commitment and success in implementing high-quality care for stroke patients, according to nationally established evidence-based guidelines. Crouse has been a New York State Department of Health-designated Stroke Care Center since 2007.

GWTG Stroke thumb 2012
   

Michael Jastremski, MD, Award of Excellence in EMS

Central New York Emergency Medical Services

For the hospital's leadership and support of EMS activities in the region. The award was based on Crouse's innovative collaboration with Rural/Metro and CNY EMS on a 12-lead ECG research project that is leading to amended protocols for regional emergency medical services providers.

EMS Award Thumb
   

Get With the Guidelines Silver Award: Heart Failure

American Heart Association/American Stroke Association

For Crouse’s ongoing commitment and success in implementing high-quality care for heart failure patients, according to evidence-based guidelines. In 2011, Crouse became the first hospital in New York State to be designated a heart failure center by The Society of Chest Pain Centers.

GWTG HrtFail 2012
   
Certificate of Excellence for Achieving Patient Safety Benchmarks

Excellus BlueCross BlueShield

Presented for most patient safety measures to achieve statistically significant improvement in 2011. The award is part of the health insurer's Hospital Performance Incentive Program and reflects Crouse's efforts to reduce central line infections and pressure ulcers.

Excellus thumb
   

Silver Innovations Award for Patient Satisfaction

Avatar International

Crouse Hospital has received a Silver Innovation award from Avatar International, the company that manages the hospital’s patient satisfaction surveys. The firm tracks data from more than 500 hospitals and health organizations around the nation. Each year, hospitals and health systems are invited by Avatar to submit innovative approaches they have implemented to improve the patient experience.

Avatar thumb
   

Business of the Year - Community Involvement Award

CenterState Corporation for Economic Opportunity

CenterState Corporation for Economic Opportunity (CenterState CEO) is a 12-county business leadership and economic development organization representing more than 2,000 members and serves as the region’s primary economic, community and business development catalyst. Crouse Hospital received the Business of the Year Award for Community Involvement, affirming that the hospital's ongoing commitment to serving the needs of the Central New York region and its residents.

CenterStateCEO thumb
   

FMXcellence Recognition Award
Building Operation Management Magazine
The nation’s leading magazine for commercial building owners and facility managers, has named Crouse Hospital as one of four national honorees (and the only hospital) selected to receive the 2012 FMXcellence Recognition Award. The award recognizes facilities management teams that add significant value to their organizations by helping to achieve broader goals. The hospital’s Engineering department was selected for its planning and implementation of upgrades to the hospital’s emergency power and chilled water systems, a $13 million project that took 23 months to complete.

FMX thumb

 

 
Quality Respiratory Care Recognition
American Association for Respiratory Care
Crouse Hospital has again earned Quality Respiratory Care Recognition (QRCR) from the American Association for Respiratory Care (AARC).

AARC seal2012

 


2011

Get With the Guidelines Gold Plus Award: Stroke Care
American Heart Association/American Stroke Association
For Crouse’s ongoing commitment and success in implementing high-quality care for stroke patients, according to evidence-based guidelines. We are proud to be the area's first Gold Plus-designated stroke center.

Gold Plus 2011 - Stroke

 

Heart Failure Center Accreditation
Society of Chest Pain Centers

For exceeding national heart failure care and treatment standards. Crouse is proud to be the first hospital in New York State to earn this designation (and the only one in Central New York with the designation). Nationally, there are only 38 accredited Heart Failure Centers.

Cardiac - Heart Failure Logo - Thumb
   

Breast Imaging Center of Excellence

American College of Radiology

For meeting the highest standards of the radiology profession by demonstrating excellence in breast imaging with full accreditation in mammography, breast ultrasound and ultrasound-guided biopsy and stereotactic breast biopsy. The Crouse Breast Health Center is the first breast imaging center in Syracuse to receive this designation.

ARC Breast Imaging COE
   

Exemplary Outcomes Designation

American College of Surgeons'

National Surgical Quality Improvement Program

For achieving benchmark performance in the following areas: cardiac complications; surgical site infections; unplanned intubation; morbidity and use of ventilators. Crouse is one of just 26 hospitals in the U.S. to be awarded this designation.

NSQIP
   
Quality Respiratory Care Recognition
American Association for Respiratory Care
For ensuring patient safety by adhering to strict quality criteria governing the hospital’s respiratory care services. Only 15% of U.S. hospitals have received this designation (Crouse has received the award for the past eight years running).
AARC Quality Seal Thumb

2010

Excellence in Innovation Award
The Advisory Board Company
For improving performance in supply chain utilization and efficiency.

Advisory Board

High Performance Team Award - Respiratory Care Department
American Association for Respiratory Care
For the department’s innovative Lung Partners program, which puts the care of patients with chronic obstructive pulmonary disease in the hands of a multidisciplinary respiratory care team to provide more efficient, personalized care while increasing compliance with post-discharge care.

AARC Logo

Exemplary Outcomes Award
American College of Surgeons’
National Surgical Quality Improvement Program

For achieving exemplary outcomes in patient care in the areas of pneumonia, surgical site infections and cardiac care (cardiac arrest/heart attack).

NSQIP

Chest Pain Center Accreditation
Society of Chest Pain Centers

For exceeding national heart attack care and treatment standards. There are only 12 accredited Chest Pain Centers in New York State.

Chest Pain Center

Most Improved & Best Practices Awards
Avatar Physician Satisfaction
For continuous improvements in overall physician satisfaction.

Avatar

Top 25 Connected Healthcare Facilities Award

Health Imaging & IT Magazine

For progress integrating imaging and information technology systems throughout the organization.

Top 25 Connected
Get with the Guidelines Gold Plus Award
American Heart Association/American Stroke Association
For Crouse’s ongoing commitment and success in implementing high-quality care for stroke patients, according to evidence-based guidelines. We are proud to be the area's only Gold Plus-designated stroke center.
Get with the Guidelines Gold Plus Award

2009

Exemplary Outcomes Award
American College of Surgeons’
National Surgical Quality Improvement Program

For achieving exemplary outcomes in patient care in the areas of pneumonia, deep vein thrombosis, surgical site infections and urinary tract infection.

 

   
Get With the Guidelines Gold Award
American Heart Association
For continued excellence in cardiac care.
   
Pinnacle Award for Quality & Patient Safety – Top 10%
Healthcare Association of New York State
For best practices in glycemic control in adult medical/surgical care.
   

Exeeding Patient Expectations Award
Avatar Patient Satisfaction
For continuous improvements in overall patient satisfaction.

Avatar

2008

Community Partnership Award

Syracuse City School District Foundation
For our work with the district and, in particular, the Hughes Magnet Elementary School.

SCSD logo
   
Optimas Award for General Excellence
Workforce Management Magazine
For efforts over the past several years in transforming our workforce culture. Crouse is the first (and remains the only) hospital to ever win the top General Excellence award.

 

   
Employer of Distinction Award
CNY Chapter of the Society for Human Resource Management
For being committed to excellence in all areas by meeting and exceeding the expectations of our employees and by building a dynamic work environment where all are valued and respected.

 

CNY-SHRM-logo

   
Most Wired “Most Improved” Award
Hospitals & Health Networks Magazine
For excellence and progress in information technology planning and implementation.
   
HIM Team of the Year Award
Advance Magazine
For best practices and teamwork in health information management.
   
Get With the Guidelines Bronze Award
American Stroke Association
For excellence in stroke treatment.

2007

“Top 100” Performance Leader Hospital – 2007
Thomson Healthcare
For improving hospital-wide performance consistently, year-over-year, at a substantially faster rate than peer hospitals across the U.S.
   
Get With the Guidelines Silver Award
American Heart Association
For excellence in cardiac care.

2006

Business of the Year
Greater Syracuse Chamber of Commerce
For sustained financial and operational performance.
   
Leadership Award for Clinical Excellence
VHA Inc.
For excellence in cardiac care.
VHA-logo
   
Employer of Choice Award
CNY Chapter of the Society for Human Resource Management
For being committed to excellence in all areas by meeting and exceeding the expectations of our employees and by building a dynamic work environment where all are valued and respected.

 

CNY-SHRM-logo

   
Best Practice Award: Labor/Employee Relations
CNY Chapter of the Society for Human Resource Management
For establishing and maintaining a program of open and honest communications among staff and union membership.
CNY-SHRM-logo
   
Get With the Guidelines Silver Award
American Heart Association
For excellence in cardiac care.
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